EXCHANGE AND RETURN POLICY

Updated: April 14, 2026

At FitFigura.com, our commitment is to offer you a satisfying shopping experience. Therefore, we provide our exchange and return policy, designed to be clear, fair, and transparent.

Our policy lasts for 30 calendar days. If 30 days have passed since your purchase, we cannot offer a refund or exchange.

General Conditions:

For a product to be eligible for exchange or return, it must meet the following requirements:

- Must be in perfect condition, with no signs of use.
- Must retain original labels (internal and external).
- Must be presented in its original packaging.
- Must have proof of purchase (receipt or invoice).

No exchanges or refunds are accepted on:

• Underwear
• Socks
• Bodys
• Caps and visors
• Hair accessories
• Items that were purchased at a discount or were acquired in our online sale section.

For purchases made online

• Returns or exchanges of products purchased online must be processed through our website via the link below or sending us an email. After initiating the process and selecting a return or exchange, you can visit our physical stores or return the items via courier.
• For size exchanges, you must initiate the exchange process on our website. You will also need to present your purchase receipt (which arrived with your order) to make an exchange
• Exchanges and returns of purchases made during promotional periods may have restrictions; please check our promotions section for specific details.
• Products purchased with special promotional coupons (which we send by email or WhatsApp messages) have their own restrictions; please check these restrictions in the messages we send and/or in your purchase confirmation.